Emotional intelligence (EI) is the ability of individuals to recognize their own and other people’s emotions, to discriminate between different feelings and label them appropriately, and to use emotional information to guide thinking and behavior. In short successful leaders use emotions to guide & influence actions in a team environment. It encompasses behavioral dispositions and self-perceived abilities and is measured through self-report. Individual’s ability to process emotional information and use it to navigate the social environment. Studies have shown that people with high EI have greater mental health, exemplary job performance, and more potent leadership skills. EI accounted for 67% of the abilities deemed necessary for superior performance in leaders, and mattered twice as much as technical expertise or IQ.
How leaders can measure, improve Emotional Quotient of the teams?
Leaders can deploy various models available to improve below mentioned areas:
1.Self-awareness – the ability to know one’s emotions, strengths, weaknesses, drives, values and goals and recognize their impact on others while using gut feelings to guide decisions.
2.Self-regulation – involves controlling or redirecting one’s disruptive emotions and impulses and adapting to changing circumstances.
3.Social skill – managing relationships to move people in the desired direction
4.Empathy – considering other people’s feelings especially when making decision
5.Motivation – being driven to achieve for the sake of achievement.
How Emotional intelligence can be measured?
The Emotional Competency Inventory (ECI). Tools developed by Goleman is a behavioral measure of the Emotional and Social competencies.
The Emotional Intelligence Appraisal, can be taken as a self-report or 360-degree assessment.
Key traits of high EI person
1.Excellence in job performance
2.High self esteem
3.Good health & positive attitude
4.Good relations & high happiness quotient.
SkillCert’s Training offering on Emotional Intelligence